Sunday, October 15, 2006

Refreshing movie that makes you think!

If you have not yet seen "Man of the Year" with Robin Williams, run out to see it at the big screen as soon as you can. Not only does it make you think about the need for some changes in our political system, it made me think about some changes that many businesses might want to make.

What if we just operated at full disclosure with our clients so that they didn't have to guess? What if we took a refreshing approach with all of our actions - would that eliminate the need for harsh return policies because so many took advantage of the system? Would that eliminate the tolerance for poor service that so many people put up with? Would that eliminate the power that so many organizations believe they can exert over their customers? Maybe, maybe not.

Mr. Tom Dobbs in Man of the Year makes you look at politics differently in a mere two hours. what would it take for us to view Customer Service, Leadership in our organizations, or Success in our lives differently? Is it time we shake up some of the old models?

No comments:

How Can You Bring Monica Wofford into Your Organization?

Monica Wofford, CSP, is the CEO of Contagious Companies.

She is also an international speaker, trainer, author and coach. Having written Contagious Leadership and trained organizations and companies such as Estee Lauder, Hallmark and the FAA, the US Mint and The City of New York, Monica is a skilled facilitator who helps you develop employees who stay longer, produce more and complain less. For more information, contact our Contagious Companies office at 1-866-382-0121.